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Privacy Policy
Oak Fern Candle Co. is a small UK based business offering handmade candles. This Privacy policy explains how we collect, use and protect your personal information when you use our website.
Effective date: 29/06/2025
Business Name: Oak Fern Candle Co.
When you interact with our website (e.g. by placing an order, contacting us, or signing up to a mailing list) we may collect the following:
-Name
-Email address
-Phone number (if provided)
-Billing and Shipping address
-Order details
-Payment information (processed securely via Wix payments or PayPal, we do not store card details)
-Your communication with us
We only use your information to:
-Process and deliver your orders
-Communicate with you about your order enquiry
-Improve our website and services
We collect and process your information based on:
-Contractual necessity (to process your order or answer queries)
-Consent (if you sign up for marketing or newsletters)
-Legitimate interests (to improve our customer service)
Your information is stored securely through our website platform Wix, which complies with UK data protection laws. We take appropriate steps to protect your personal data from loss, misuse or unauthorised access.
We never sell your data. We may share your data only with:
-Payment providers (PayPal)
-Delivery companies (Royal Mail or other couriers)
These third parties only received the information needed to fulfill their services.
Under the UK GDPR, you have the right to:
-Access the data we hold on you
-Request correction or deletion of your data
-Withdraw consent for marketing at any time
-lodge a complaint with the Information Commisioners Office (ICO)
To exercise any of these rights, please contact us at
Our website uses cookies to provide a better browsing experience. You can choose to accept or decline cookies when visiting the site.
If you have any questions about this privacy policy or how your data is handled, please contact:
We may update this privacy policy from time to time. Any changes will be posted here with an updated effective date.